Dundee start-up venture looks to reinvent hotel management model

Dundee-based Tripster has launched with a fixed-fee accommodation management platform, which is offering hotels, estates and multi-property operators an alternative to traditional commission-based management.

The venture acts as a “white label” partner, handling pricing, bookings, guest communication and revenue optimisation while operators retain full control of their brand, identity and guest journey.

Traditional accommodation management generally sees commission of 15 to 25 per cent per booking period, with Tripster aiming to disrupt this model by offering a “transparent, fixed-fee alternative”.

Founders Simon Anderson and Stuart Clark can draw upon years of experience operating within Scotland’s hospitality management sector.

Anderson, chief executive of Tripster, said: “There is a strong independent hospitality sector across Scotland and the wider UK, but many operators are still juggling fragmented systems, rising costs and increasing guest expectations and management models that only become more expensive as they scale. We believe there is a significant gap in the market for a model like this.

“Tripster was built to offer a commercially smarter alternative - one that lets hospitality businesses retain their brand, guest relationships and identity, while we handle everything behind the scenes.”

Following its Scottish launch, Tripster is now focused on expanding its portfolio of properties across the wider UK, working with estates, boutique hotels, guest houses and multi-property operators looking for an alternative to traditional commission-based management.

With strong early interest from the market, the business is targeting 100 properties on the platform within its first 12 months.